Assessment Platform Administrator & Enablement Specialist

This is a remote position.

Assessment Platform Administrator & Enablement Specialist (Part-Time)
Remote | Philippines | Part-Time (20–30 hrs/wk), negotiable
11:00 PM – 8:00 AM PHT (Overlap with US Pacific Time)

Long-Term Remote Role

If you’re a high-performing systems or product professional who thrives on end-to-end platform ownership, AI-enhanced workflows, and working with a leading US-based commercial real estate ESG and sustainability firm that values strategic discipline over simple ticket management — keep reading.

This isn’t a role for a "ticket dispatcher" waiting for assigned tasks.

This is a focused, outcome-driven position where you’ll act as the single accountable product owner, lead internal enablement, and use cutting-edge AI tools to 10x your operational impact.

Why This Is a Dream Job You’ll be working directly with a prestigious USA-based Sustainability & ESG Consulting player who:

• Champions Innovation:Operates a future-of-work, global-impact team that prioritizes AI-adaptive operators.

• Values Your Growth:Provides access to elite peers, upskilling, and a dedicated Success Manager (CSM) for professional coaching.

• Respects Your Expertise:Focuses on consolidated platform ownership and strategic clarity rather than micromanaged task lists.

• Builds Stability:Has a long history of working with Filipino professionals and is looking for a long-term team extension.

You’ll get career transformation, high-level visibility, and the freedom to lead platform strategy — without being stuck in a generic "IT helpdesk" rut.

What You’ll Be Owning This is a core product ownership and project management role covering platform governance, stakeholder enablement, and workflow optimization. You aren't just administering configurations; you are consolidating system ownership—mastering platform logic, scoring, workflows, and permissions to power high-stakes assessment operations.

You’ll take the lead on:

• Strategic Platform Ownership:Serving as the dedicated product owner for Brilliant Assessments, replacing fragmented shared ownership with single-point accountability.

• Dynamic Internal Support:Comfortably managing the request queue for internal client-facing teams while translating complex technical concepts into simple, reassuring guidance.

• Platform & Data Guardianship:Maintaining 100% governance over permissions, templates, vendor relationships, and configuration integrity.

• AI Workflow Integration:Implementing AI-enhanced documentation, knowledge base resources, and support tools to accelerate delivery and enable self-service.

• Digital Knowledge Architecture:Auditing, consolidating, and structuring the company’s internal training, process docs, and enablement resources.

• End-to-End Project Execution:Overseeing platform enhancements from triage to completion, ensuring continuous process improvements are delivered regularly.

Requirements

This Role Is a Great Fit If You:

• Are a System Architect:You have a great ability to understand complex survey/assessment platform logic, configuration, and permissions workflows (e.g., Qualtrics, SurveyMonkey, Microsoft Forms, or similar).

• Are a Product & Systems Hybrid:You are equally comfortable managing project timelines and priorities as you are executing hands-on platform triage and configuration.

• Are an AI-Adaptive Operator:You actively use AI tools to improve documentation output, streamline support workflows, and reduce turnaround times.

• Have 2–3 years of experiencein product ownership, business systems analysis, or platform administration within a modern operations environment.

• Are High-Accountability:You don't need to be chased for updates. You are reliable, meet deadlines, and take full, sole ownership of your platform.

• Communicate with elite fluencyand professional confidence, translating technical issues into clear, reassuring language for stakeholders.

What Success Looks Like

After 60–90 Days:

• The Platform is Fortified:You have completed structured knowledge transfer, taken sole ownership of ticketing and governance, and established 100% platform stability.

• Enablement is Seamless:You are effortlessly balancing daily support requests with internal training, vendor management, and documentation consolidation.

• Impact is Measured:Your enablement assets and optimized support workflows show a measurable lift in internal team efficiency and ticket resolution speeds.

• Trust is Earned:The client relies on your accountability and self-sufficiency to drive the platform direction autonomously without close supervision.

Final Word If you’ve ever thought: "I am a world-class platform specialist who can do it all—product ownership, documentation, and enablement—I just want a client who is organized and values my technical depth," this is that role.

Let’s build long-term success — together.

Originally posted on Himalayas