2nd Line IT Support Analyst

About the role

Salary: £36,000 - 40,000 per year Requirements: Proven experience in first-line and second-line IT support, supporting Apple laptops and macOS-focused environments Strong working knowledge of macOS and Windows Confident troubleshooting across desktop, server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience is desirable Degree in IT or a related...